Session 11-3

Customer IQ – The New Imperative

← Back to Agenda

Through the Pandemic Data Driven Insights have proven central to optimizing Customer Relationships. From finding, acquiring, serving, and retaining Customers to predicting and delivering moments that matter, Data and Analytics have emerged as essential enterprise competencies. This presentation will illuminate the marriage of Digital, Data, and Analytics to meet this moment, and present emerging best practices that will ensure success.

Speaker

MODERATOR: MARK JOHNSON

Vice President, Fusion Alliance

PANELIST: DAVID LEVINE

Vice President of Strategy, Fusion Alliance

PANELIST: Sajid Patel

Vice President of the Data Practice, Fusion Alliance

PANELIST: TODD JAMES

Chief Data & Technology Officer, 84.51°

PANELIST: CHRIS TAMBOS

VP, Data & Analytics, Fortune Brands Global Plumbing Group

PANELIST: ERIC WIEGAND

Industry Expert